Contact Us

Our professional team is always here to support you. Whether you need technical assistance, product consultation, or business collaboration, we are dedicated to serving you.

Global Service
Fast Response
Professional Support

Send Us a Message

Please fill out the form below, and we will get back to you as soon as possible.

Contact Methods

Email Address

support@aiimagen.com

We typically reply within 24 hours

Office Hours

Monday - Friday9:00 AM - 6:00 PM PST
Saturday10:00 AM - 4:00 PM PST
SundayClosed

Emergency Support: Paid users receive 24/7 priority technical support.

How Can We Help You?

Our professional team covers multiple areas to provide you with comprehensive support services.

Technical Support

Feature usage, troubleshooting

Sales Inquiry

Product pricing, enterprise solutions, partnership discussions

Account Security

Account issues, security settings, permission management

Product Feedback

Feature suggestions, user experience, product improvements

Frequently Asked Questions

Check out our most common questions and answers.

What image formats are supported?

We support major formats like PNG, JPEG, WebP, with resolutions up to 4K.

How can I upgrade my plan?

You can upgrade your plan anytime in your account settings, and the upgrade takes effect immediately.

How is data security ensured?

We use end-to-end encryption and comply with SOC2 and GDPR standards to ensure your data security.

Is there a free trial available?

Yes, we offer a 7-day free trial for you to explore all our premium features. No credit card required.